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Brother International PEDESIGN 8.0 Users Manual - English - Page 264

Troubleshooting

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Troubleshooting If a problem occurs, click Help, then Customer Support in the menu to visit the following Web site, where you can find causes and solutions to various problems and answers to frequently asked questions. If you have a problem, check the following solutions. If the solutions suggested do not correct the problem, contact your authorized dealer or Brother Customer Service. Problem Estimated Cause Solution Page The software is not installed correctly. An operation not described in the installation procedure was performed. (For example, Cancel was clicked or the CD-ROM was removed before the procedure was completed.) Follow the instructions and correctly perform the procedure. The installer does not automatically start up. Refer to memo: "If the installer does not automatically start up". The message "No card writer module is connected. Please connect card writer module." appeared. The driver for the USB card writer module is not installed correctly. When the USB connector is correctly plugged into the USB port, the installer for the driver of the USB card writer module starts up. If the operation described at the left does not correct the problem, go to the Web site mentioned under "Support/ Service". (Refer to page 14.) When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and the USB card writer module could not be upgraded. The computer with the USB card writer module connected to its USB port could not establish a connection to the Internet. To upgrade the USB card writer module, the computer with the card writer module connected to its USB port must connect to the Internet. If firewall software is being used, it must be temporarily disabled during the upgrade. If a connection to the Internet cannot be established, contact your authorized dealer. The USB card writer module does not operate correctly. Not enough power is being supplied. Connect the USB card writer module to a USB port on the computer or to a self-powered USB hub that can supply enough power to the card writer module. 262

Section	Page
PE-DESIGN8 Instruction Manual	1
Turn Any Design Into Original Embroidery With PE-DESIGN	4
What You Can Do With PE-DESIGN	6
Sew Types	8
Basic Operation Map	10
New Features of Version 8	11
Table of Contents	13
How To Use Manuals	15
Support/Service	16
Online Registration	16
Checking for the Latest Version of the Program	16
Tutorial	17
1. Importing Embroidery Patterns	17
2. Automatically Converting an Image to an Embroidery Design	21
3. Drawing Shapes to Create an Embroidery Design	31
4. Entering Text	37
5. Combining Embroidery Patterns	40
6. Print and Stitch	44
Arranging Embroidery Designs (Layout & Editing)	49
Layout & Editing Window	49
Opening/Importing Embroidery Designs	49
Checking Embroidery Patterns	53
Editing Embroidery Designs	54
Reshaping Embroidery Patterns	58
Editing a Stitch Pattern	64
Specifying the Design Page Size and Color	70
Changing Application Settings	71
Drawing Shapes	72
Manually Creating Professional-Level Embroidery Patterns (Manual Punching)	79
Adding Text	82
Entering Monograms	92
Applying Sewing Attributes to Lines and Regions	95
Editing Regions	116
Checking and Editing the Sewing Order/ Lock	119
Importing Image Data	122
Changing the Image Settings	125
Automatically Converting an Image to an Embroidery Pattern (Image to Stitch Wizard)	127
Saving and Printing	140
Basic Design Center Operations	147
Creating an Embroidery Design From an Image	147
Manually Creating Embroidery Patterns From Images (Design Center)	155
Design Center Window	155
Original Image Stage	156
Line Image Stage	158
Figure Handle Stage	160
Sew Setting Stage	165
About the Instruction Manual (PDF Format)	172
Tutorial (Advanced)	173
Entering Monograms	173
Creating Appliqués	176
Creating Split Embroidery Designs	178
Creating Design for Multi-Position Hoops	184
Managing Embroidery Design Files (Design Database)	189
Design Database Window	189
Starting Up Design Database	189
Checking Embroidery Designs	190
Opening Embroidery Designs	191
Organizing Embroidery Designs	192
Searching for an Embroidery Design	194
Converting Embroidery Design Files to Different Formats	195
Writing Embroidery Design Files to an Original Card	196
Outputting a Catalog of Embroidery Designs	198
Basic Programmable Stitch Creator Operations	201
Programmable Stitch Creator Window	201
Creating Fill/Stamp Stitch Pattern	201
Creating Motif Stitch Pattern	205
Creating Custom Stitch Patterns (Programmable Stitch Creator)	207
Opening a Pattern File	208
Creating a New Pattern	209
Viewing the Pattern While Creating It	210
Creating a Pattern in Fill/Stamp Mode	210
Editing a Pattern in Fill/Stamp Mode	211
Creating Embossing/Engraving Effects in Fill/Stamp Mode	213
Creating a Pattern in Motif Mode	214
Editing a Pattern in Motif Mode	215
Saving Patterns	216
Changing the Settings	217
Basic Font Creator Operations	219
Font Creator Window	219
Manually Creating Custom Font	221
Creating Custom Fonts (Font Creator)	227
Opening a File	227
Selecting a Character and Preparing the Template	228
Creating a Font Character Pattern	231
Editing Font Character Patterns	232
Editing the Points of a Font Character Pattern	233
Checking the Created Font Patterns	234
Saving Font Character Patterns	236
Changing the Settings	237
Tips and Techniques	239
Enlarging/Reducing Stitch Patterns	239
Sewing Direction	239
Sewing Order	239
Sewing Wide Areas	240
Jump Stitch and Jump Stitch Trimming	240
Fonts Suitable for Embroidering	241
Creating Outlined Characters (Using Text Converted to Outline Object)	242
Converting Characters (Japanese, Chinese, Korean, etc) to Embroidery Patterns	243
Menus/Tools	245
Layout & Editing	245
Design Center	251
Design Database	256
Programmable Stitch Creator	258
Font Creator	261
Troubleshooting	264

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262

Troubleshooting

If a problem occurs, click

Help

, then

Customer Support

in the menu to visit the following Web site, where you

can find causes and solutions to various problems and answers to frequently asked questions.

If you have a problem, check the following solutions. If the solutions suggested do not correct the problem,

contact your authorized dealer or Brother Customer Service.

Problem

Estimated Cause

Solution

Page

The software is not installed

correctly.

An operation not

described in the

installation procedure was

performed. (For example,

Cancel was clicked or the

CD-ROM was removed

before the procedure was

completed.)

Follow the instructions and correctly

perform the procedure.

The installer does not

automatically start up.

Refer to memo: “If the installer does

not automatically start up”.

The message “No card writer

module is connected. Please

connect card writer module.”

appeared.

The driver for the USB

card writer module is not

installed correctly.

When the USB connector is correctly

plugged into the USB port, the installer

for the driver of the USB card writer

module starts up.

If the operation

described at the

left does not

correct the

problem, go to

the Web site

mentioned under

“Support/

Service”.

(Refer to page 14.)

When trying to upgrade from

an older version, the message

“Cannot connect to the

Internet.” or

“The server could

not be connected to. Wait a

while, and then try connecting

again.” appeared and the USB

card writer module could not

be upgraded.

The computer with the

USB card writer module

connected to its USB

port could not establish a

connection to the

Internet.

To upgrade the USB card writer

module, the computer with the card

writer module connected to its USB

port must connect to the Internet. If

firewall software is being used, it must

be temporarily disabled during the

upgrade. If a connection to the Internet

cannot be established, contact your

authorized dealer.

The USB card writer module

does not operate correctly.

Not enough power is

being supplied.

Connect the USB card writer module

to a USB port on the computer or to a

self-powered USB hub that can supply

enough power to the card writer

module.