Dell 5130 Color Laser User's Guide (PDF) - Page 391

Part or the entire output is black., Colors Configuration Chart

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Action Yes No The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1 1. Check the toner level in the Status tab in the Status Monitor. 2. Replace the toner cartridges as necessary. The task is complete. Go to action 2. Does this solve your problem? If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. 1. Launch the Dell Printer Configuration Web Tool by entering your printer's IP address in your web browser. (If you do not know how to launch the Dell Printer Configuration Web Tool, see "Dell 2 Printer Configuration Web Tool.") The task is complete. 2. Select Printer Settings. 3. Click the Printer Maintenance tab. 4. Select Non-Dell Toner. 5. Ensure that the On check box is not selected. Go to action 3. Does this solve your problem? Replace the drum cartridge if you have a spare. 1. Replace the drum cartridge. See "Replacing the Drum Cartridges." 2. After you replace the drum cartridge, start Tool Box. For how to start Tool Box, see "Understanding Your Printer Software." 3 The Tool Box opens. 3. Select Chart Print from the left list. 4. Click the 4 Colors Configuration Chart button. The task is complete. (The drum cartridge you are using has Contact been damaged. Replace it with Dell. a new one.) The 4 Colors Configuration Chart is printed. Does this solve your problem? Part or the entire output is black. Action Yes No Ensure that the toner cartridges are installed correctly. 1 See "Prepare Printer Hardware." Does this solve your problem? The task is complete. Go to action 2. Ensure Output Color is set to Color (Auto) in the printer driver. 2 1. On the Graphics tab, ensure that the Output Color The task is complete. is set to Color (Auto). Go to action 3. Does this solve your problem? Replace the drum cartridge if you have a spare. 1. Replace the drum cartridge. See "Replacing the Drum Cartridges." 2. After you replace the drum cartridge, start Tool Box. 3 For how to start Tool Box, see "Understanding Your Printer Software." The Tool Box opens. The task is complete. (The drum cartridge you are using has been damaged. Replace it with a new one.) Contact Dell.

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Action
Yes
No
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
1. Check the toner level in the
Status
tab in the Status Monitor.
2. Replace the toner cartridges as necessary.
Does this solve your problem?
The task is complete.
Go to
action
2.
2
If you are using non-Dell brand toner cartridges, enable the
Non-Dell
Toner
option.
1. Launch the
Dell Printer Configuration Web Tool
by entering
your printer's IP address in your web browser. (If you do not know
how to launch the Dell Printer Configuration Web Tool, see "
Dell
Printer Configuration Web Tool
."
)
2. Select
Printer Settings
.
3. Click the
Printer Maintenance
tab.
4. Select
Non-Dell Toner
.
5. Ensure that the
On
check box is not selected.
Does this solve your problem?
The task is complete.
Go to
action
3.
3
Replace the drum cartridge if you have a spare.
1. Replace the drum cartridge. See "
Replacing the Drum Cartridges
."
2. After you replace the drum cartridge, start Tool Box. For how to
start Tool Box, see "
Understanding Your Printer Software
."
The Tool Box opens.
3. Select
Chart Print
from the left list.
4. Click the
4 Colors Configuration Chart
button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is complete. (The drum
cartridge you are using has
been damaged. Replace it with
a new one.)
Contact
Dell.
Part or the entire output is black.
Action
Yes
No
1
Ensure that the toner cartridges are installed correctly.
See "
Prepare Printer Hardware
."
Does this solve your problem?
The task is complete.
Go to
action
2.
2
Ensure
Output Color
is set to
Color (Auto)
in the printer
driver.
1. On the
Graphics
tab, ensure that the
Output Color
is set to
Color (Auto)
.
Does this solve your problem?
The task is complete.
Go to
action
3.
3
Replace the drum cartridge if you have a spare.
1. Replace the drum cartridge. See "
Replacing the
Drum Cartridges
."
2. After you replace the drum cartridge, start Tool Box.
For how to start Tool Box, see "
Understanding Your
Printer Software
."
The Tool Box opens.
The task is complete. (The drum cartridge you
are using has been damaged. Replace it with a
new one.)
Contact
Dell.