Dell 5130 Color Laser User's Guide (PDF) - Page 411

Back to Contents Page Appendix Dell Technical Support Policy Warranty and Return Policy Contacting Dell Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dellinstalled hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase. Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for thirdparty software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus). Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support websites support.dell.com Dell Support e-mail addresses [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses [email protected] (Asian/Pacific countries only) [email protected] (Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.