Dell Powerconnect W-ClearPass Virtual Appliances W-ClearPass Guest 6.0 Deploym - Page 188
I've forgotten my password, secret_question, secret_answer, Required Field
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Clicking the I've forgotten my password link displays a form where the user password may be reset: Entering a valid username will reset the password for that user account, and will then display the receipt page showing the new password and a login option (if NAS login has been enabled). This feature allows the password to be reset for any guest account on the system, which may pose a security risk. It is strongly recommended that when this feature of the self-service portal is enabled, guest registrations should also store a secret question/secret answer field. To enable a more secure password reset operation, first enable the secret_question and secret_answer fields to the registration form. The default appearance of these fields is shown below: Next, enable the Required Field option in the Self-Service Portal properties. Setting this to (Secret Question) will ask the guest the secret_question and will only permit the password to be reset if the guest supplies the correct secret_answer value. With these settings, the user interface for resetting the password now includes a question and answer prompt after the username has been determined: 188 | Resetting Passwords with the Self-Service Portal Dell Networking W-ClearPass Guest 6.0 | Deployment Guide