HP StorageWorks 8/80 HP StorageWorks Fabric OS 6.2 administrator guide (5697-0 - Page 82
Recovering forgotten passwords
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3. Create a serial connection to the standby CP blade as described in "Connecting to Fabric OS through the serial port" on page 31. 4. Reboot the standby CP blade by sliding the On/Off switch on the ejector handle of the standby CP blade to Off, and then back to On. This causes the blade to reset. 5. Press ESC within 4 seconds after the message Press escape within 4 seconds... is displayed. The following options are available: Option Description 1 Start system. 2 Recovery password. 3 Enter command shell. Continues the system boot process. Lets you set the recovery string and the boot PROM password. Provides access to boot parameters. 6. Enter 3. 7. Enter the passwd command at the shell prompt NOTE: The passwd command applies only to the boot PROM password when it is entered from the boot interface. 8. Enter the boot PROM password at the prompt, and then re-enter it when prompted. The password must be eight alphanumeric characters (any additional characters are not recorded). Record this password for future use. 9. Enter the saveEnv command to save the new password. 10. Reboot the standby CP blade by entering the reset command. 11. Connect to the active CP blade by serial or Telnet and enter the haEnable command to restore high availability; and then fail over the active CP blade by entering the haFailover command. Traffic resumes flowing through the newly active CP blade after it has finshed rebooting. 12. Connect the serial cable to the serial port on the new standby CP blade (previously the active CP blade). 13. Repeat step 3 through step 10 for the new standby CP blade. 14. Connect to the active CP blade by serial or Telnet and enter the haEnable command to restore high availability. Recovering forgotten passwords If you know the root password, you can use this procedure to recover the password for the default accounts of user, admin, and factory. 1. Open a CLI connection (serial or Telnet) to the switch. OR Connect to the primary FCS switch, if one exists in your fabric. 2. Log in as root. 3. Enter the command for the type of password that was lost: passwd user passwd admin passwd factory 4. Enter the requested information at the prompts. To recover a lost root password, contact your switch service provider. To recover a lost boot PROM password, contact your switch service provider. You must have previously set a recovery string to recover the boot PROM password. 82 Managing user accounts