Sharp BP-70C45 Color Advanced and Essentials BP Series Operating Manual - Page 1014

TROUBLESHOOTING►GENERAL PROBLEMS COLOR PRINTING DOES NOT TAKE PLACE Check Is the color mode set to "Color"? Have functions been disabled by the administrator?  Solution ■ Select "Auto" or "Color" for the color mode setting. Windows: The setting is selected in the [Main] tab of the printer driver. macOS: The color mode setting is configured in the [Image Quality] menu of the print window. ■ Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING Check The color mode setting is configured in the printer driver.  Solution ■ Select "Auto" or "Color" for the color mode setting. Windows: The setting is selected in the [Main] tab of the printer driver. macOS: The print mode setting is configured in the [Image Quality] menu of the print window. I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA (ENVELOPES, ETC.) Check For envelopes*, use tray 1 or the bypass tray, and for special papers such as embossed paper, use the bypass tray.  Solution ■ For envelopes, set envelopes in tray 1 or in the bypass tray. For special papers such as embossed paper, set the paper in the bypass tray. After loading the media, set the paper size and paper in [Tray Settings] in the home screen. In addition, check the method of setting the paper, and the type and size of paper, such as the envelope type, etc. When you have completed the settings on the machine, set the "Original Size" and "Paper Size" appropriately on the [Main] tab of the printer driver. * Depending on the countries or regions, envelopes may not be available. 10-31