Sharp BP-70C45 Color Advanced and Essentials BP Series Operating Manual - Page 1019

TROUBLESHOOTING►GENERAL PROBLEMS MANY GARBLED CHARACTERS ARE PRINTED Check Is your computer or the machine in an unstable state?  Solution ■ Cancel printing, restart your PC and the machine, and try printing again. If there is only a small amount of free space remaining in the memory or local drive of your PC, or if a large number of jobs have been spooled on the machine and only a small amount of free space remains, text may be printed as garbled characters. To cancel printing: • Windows: Double-click the printer icon that appears at the lower right of the task bar and click "Cancel All Documents" (or "Purge Print Documents") in the [Printer] menu. • macOS: Double-click the name of the machine in the printer list, select the job that you wish to delete, and delete it. • At the machine:  Tap the job status display on the operation panel, tap the [Print] tab to change the screen, tap the key of the print job that you wish to delete, and tap the [Stop/Delete] key. A message will appear to confirm the cancelation. Tap the [Cancel] key. If some printed characters are still garbled after restarting, ask your administrator to lengthen the timeout setting of [I/O Timeout] in the setting mode.  "Settings (administrator)" → [System Settings] → [Printer Settings]  → [Condition Settings] → [I/O Timeout]. If garbled characters are being still printed after the above measures are taken, remove and then reinstall the printer driver. 10-36