Sharp BP-70C45 Color Advanced and Essentials BP Series Operating Manual - Page 1022

TROUBLESHOOTING►GENERAL PROBLEMS ? Problem I WANT TO CHECK THE SEND/RECEIVE HISTORY I DON'T KNOW HOW TO FORWARD RECEIVED FAXES I DON'T KNOW HOW TO PREVIEW RECEIVED FAXES NOTIFICATION SOUNDS ARE TOO LOUD OR TOO SOFT, OR ARE NOT AUDIBLE (VOLUME ADJUSTMENT) I DON'T KNOW HOW TO STORE OR PRINT SENDER INFORMATION BROADCAST TRANSMISSION DOES NOT WORK THE INFORMATION INDICATOR DOES NOT TURN OFF I DON'T KNOW HOW TO CHECK AN ADDRESS WHEN SENDING A FAX Check Press the [Sending History] key. (Send history only) Check with the [Job Status] key. Use the received fax forwarding settings in setting mode. Enable the image preview setting for received faxes in setting mode. Have you adjusted the volume in the speaker settings of setting mode? You can adjust the volume of the original scan complete sound in the scan complete sound setting of setting mode. You can store sender information in "Own Name and Destination Set" in setting mode. Has broadcast setting been disabled in the setting mode (administrator)? Did you retrieve a received fax that was printed? Is an error preventing received faxes from being printed? Tap the [Address Review] key. Is "Fax Dest. Confirmation Mode" enabled in setting mode? Page 10-44 10-44 10-44 10-45 10-45 10-45 10-45 10-46 10-46 10-46 10-46 10-46 TRANSMISSION DOES NOT TAKE PLACE Check Is the telephone line connected securely? Is the correct dial mode set for your line? Is a busy signal received? Did a communication error occur?  Solution ■ Check the telephone line socket, the wall socket, and any extension adapters to make sure that all connections are secure. SIDE AND BACK (page 1-6) ■ Ask your administrator to verify that "Dial Mode Setting" is set correctly for the line you are using. Select the telephone line type in "Dial Mode Setting" in the setting mode (administrator).  "Settings" → [System Settings] → [Image Send Settings]  → [Fax Settings] → [Condition Settings] → [Dial Mode Setting] ■ If a busy signal is received, the transmission is temporarily canceled and then automatically attempted again after a brief interval. The factory default setting : Two attempts at 3-minute intervals.  "Settings" → [System Settings] → [Image Send Settings]  → [Fax Settings] → [Send Setting] → [Recall in Case of Line Busy] To cancel transmission, tap the job status display on the operation panel, tap the key of the job you want to delete, and tap [Stop/Delete] on the action panel. A message will appear to confirm the cancelation. Tap the [Cancel] key. ■ If an error occurs preventing transmission, the transmission is temporarily canceled and then automatically re-attempted after a brief interval.  "Settings (administrator)" → [System Settings] → [Image Send Settings] → [Fax Settings] → [Send Setting] → [Recall in Case of Communication Error] To cancel transmission, tap the job status display on the operation panel, tap the key of the job you want to delete, and tap [Stop/Delete] on the action panel. A message will appear to confirm the cancelation. Tap the [Cancel] key. The machine supports error correction mode (ECM) and is configured to automatically resend any part of a fax that is distorted due to noise on the line.  "Settings" → [System Settings] → [Image Send Settings] → [Fax Settings] → [Condition Settings] → [ECM] 10-39