Sharp BP-70C45 Color Advanced and Essentials BP Series Operating Manual - Page 1038

TROUBLESHOOTING►GENERAL PROBLEMS DOCUMENT FILING PROBLEMS Have functions been disabled by the administrator? Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. CHECK LIST ? Problem DOCUMENT FILING DOES NOT TAKE PLACE A JOB CANNOT BE STORED IN A CUSTOM FOLDER A STORED FILE HAS DISAPPEARED A FILE CANNOT BE DELETED THE PROPERTY OF A FILE CANNOT BE SET TO [Confidential] A CONFIDENTIAL FILE OR CONFIDENTIAL FOLDER CANNOT BE OPENED I CAN'T STORE OR CHANGE A FILE NAME OR CUSTOM FOLDER NAME A FILE NAME IS CUT OFF I DON'T KNOW HOW TO SCAN TO USB MEMORY I DON'T KNOW TO PRINT BY USB DIRECT PRINT Check Did you enable document filing in the printer driver? Do the custom folders created with the machine appear in "Folder Information"? (When printing) Does the custom folder have a PIN Code? Did you enable the [Delete] checkbox to print a stored file? Has automatic deletion of document filing files been enabled? Is the property of the file set to [Protect]? Is the file in the Quick File folder? Did you enter the wrong password/PIN Code? Does the name include characters that cannot be used in a file or folder name? Was the file name stored in the advanced transmission settings during a scan or Internet fax transmission? Did you insert the USB memory device? Did you select [Scan to USB] in [Scan to Local Drive/USB] of Easy Scan mode? Did you select [Scan to External Memory Device] in Document Filing mode? Did you insert the USB memory device? Did you select [Select File from USB Memory to Print] in Document Filing mode? Page 10-55 10-56 10-56 10-56 10-56 10-56 10-57 10-57 10-57 10-57 10-58 10-58 10-58 10-58 10-58 DOCUMENT FILING DOES NOT TAKE PLACE Check Did you enable document filing in the printer driver?  Solution ■ Enable document filing. In print mode, enable document filing on the [Job Handling] tab of the printer driver. In other than print mode, specify Document Filing settings from Quick File or File. 10-55