Sharp BP-70C45 Color Advanced and Essentials BP Series Operating Manual - Page 1023

TROUBLESHOOTING►GENERAL PROBLEMS Check Does a message appear indicating that the memory is full? Does a message appear notifying you that the original size was not detected? Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Did you place an original that is folded? Are the sub-address and passcode correct? (When using F-code communication)  Solution ■ Divide the originals into sets and fax each set separately, or use direct transmission. If the memory becomes full, the transmission will be canceled. ■ Place the original again. If the original size is still not detected correctly, specify the original size manually. ■ Perform the transmission again. If the transmission is still not successful after recalling is performed as set in [Recall in Case of Line Busy] or [Recall in Case of Communication Error], the transmission failure will be indicated in the job status screen and the transaction report. ■ Following the instructions in the display, unfold the original, place it in the automatic document feeder again, and re-scan it. If a folded original is placed in the automatic document feeder, an error will occur and scanning will be canceled when the actual original size is detected during scanning. ■ Check with the operator of the other machine to make sure that the sub-address and passcode are correct. THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE Check Is the original placed face up or face down correctly? If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out?  Solution ■ Place the original again in the correct orientation, and resend. When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Place the original correctly and send the fax again. ■ Check with the operator of the other machine. THE TRANSMITTED FAX IS REDUCED BY THE RECEIVING FAX MACHINE Check Has the rotation sending been set?  Solution ■ Enable "Rotation Sending Setting" before transmission.  When [Rotation Sending Setting] is not enabled (the image is not rotated), an original placed in the vertical orientation may be reduced by the receiving machine.  "Settings" → [System Settings] → [Image Send Settings] → [Fax Settings] → [Send Setting] → [Rotation Sending Setting] → If "Mixed Size Original" is enabled in Others and an original with a different width is sent, rotate transmission will be disabled. 10-40