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Preface This preface provides information about the VMware Lab Manager User's Guide and links to VMware® technical support and educational resources. This preface contains the following topics: „ "About This Book" on page 9 „ "Technical Support and Education Resources" on page 10 About This Book The VMware Lab Manager User's Guide provides detailed information about the VMware Lab Manager system and its components, commands, operations, configuration, and user interface. Intended Audience The guide is intended for experienced developers and testers of software applications. This document assumes the user has some familiarity with these topics: „ Virtual machine technology „ Basic concepts of distributed, multitiered systems „ Current development and testing practices „ Windows and Linux operating systems VMware, Inc. 9

Section	Page
VMware® Lab Manager User’s Guide	1
Contents	3
Preface	9
Introducing Lab Manager	13
Lab Manager Components	14
Lab Manager Benefits and Features	15
Using Lab Manager with VirtualCenter Management Server	16
Enabling High Availability for Lab Manager Server	17
Getting Started with Lab Manager	19
Setting Internet Explorer Options	20
Accessing the Lab Manager Console	21
Reviewing the Lab Manager User Interface	22
Default Landing Page	22
Specific Areas and Operations	23
Interface Features	25
Mouseover Menus	25
Breadcrumb Titles	25
Text Search Filter	25
Column Sorting	25
VMware Tools and Mouse Control	25
Reviewing the General Workflow in Lab Manager	26
Working with Virtual Machines	27
Accessing Virtual Machines	28
Accessing a Virtual Machine Console for the First Time	29
Installing the ActiveX Control	29
Installing the VMware Remote MKS Plugin for Firefox	29
Reviewing the Virtual Machine Console Page	30
Changing the Console Display Size	31
Reviewing Virtual Machine Operations	31
Summary of Virtual Machine Operations	31
Summary of Virtual Machine States	33
Changing IP or MAC Addresses	34
Setting Up Remote Desktop Connections	35
Taking Snapshots and Reverting the Snapshots	36
Inserting CDs	36
Ejecting CDs	37
Inserting Floppy Disks	37
Ejecting Floppy Disks	38
Adding Virtual Hard Disks to Virtual Machines (Templates)	38
Adding SCSI Virtual Hard Disks	39
Editing Virtual Machine Properties	40
Reviewing the Properties List	41
Working with Machine Templates	45
About Templates	46
Accessing the Templates Page	46
Reviewing Template Operations	47
Summary of Template Operations	47
Summary of Template States and Attributes	49
Creating Templates	50
Updating Templates	50
Importing Templates	51
Importing a Template from SMB Storage	51
Importing a Template from VMFS Storage	54
Creating Templates from Scratch	56
Creating a Blank Template	56
Deploying a Template	58
Installing the Guest Operating System	58
Installing VMware Tools	60
Installing Additional Software	60
Installing LM Tools	61
Shutting Down a Template	65
Undeploying a Template	65
Publishing a Template	66
Sharing a Template	66
Creating Templates from Active Virtual Machines in Lab Manager	66
Cloning Templates	67
Copying Templates	69
Changing Shared Templates to Private Templates	70
Exporting Templates	70
Consolidating Templates	71
Editing Template Properties	71
Deleting Templates	74
Deleting Published Templates After Managed Server Failure	75
Working with Configurations	77
About Configurations	78
Accessing Configurations	78
Reviewing Configuration Operations	80
Summary of Configuration Operations	81
Summary of Configuration States and Attributes	83
Creating Configurations	83
IP Address Assignment for Virtual Machines	85
Adding Virtual Machines to Existing Configurations	85
Deploying Configurations	86
Deploy Options	87
Deploy with Defaults Option	88
Undeploying Configurations	89
Capturing Configurations to the Library	89
Checking Out Configurations from the Library	90
Stopping Configurations	91
Cloning Configurations	91
Copying Configurations	92
Exporting Configurations	93
Importing Configurations	94
Sharing Configurations	95
Creating and Restoring Configuration LiveLinks	95
Taking Snapshots and Reverting to Snapshots	96
Editing Configuration Properties	97
Viewing Details on Virtual Machines in a Configuration	98
Accessing a Virtual Machine Console	99
Accessing All Virtual Machine Consoles in a Configuration	99
Deleting Configurations	100
Working with Media	101
Accessing the Media Library	102
Reviewing Media Operations	102
Adding Media to the Library	102
Synchronizing Lab Manager with Media Storage	103
Deleting Media from the Library	104
Sharing Media Files	104
Changing Shared Media Files to Private Files	104
Editing Media Properties	104
Administering and Monitoring Lab Manager	107
Monitoring Lab Manager	108
Monitoring the Activity Log	108
Monitoring the Server Pool	108
Monitoring Deployed Machines	110
Managing Users	111
Setting User Preferences	111
Defaults Tab	111
Password Tab	113
Viewing Users	114
Adding New Users	115
Deleting Users	117
Editing User Properties	117
Managing Managed Server Systems	118
Viewing Managed Server Systems	118
Adding Managed Server Systems	120
Removing Managed Server Systems	121
Viewing the Deployed Machines on a Managed Server	122
Editing Managed Server Properties	123
Reviewing Additional Managed Server Operations	125
Managing Storage Servers	126
Viewing Storage Servers	126
Viewing Virtual Machine Storage Usage	128
Assessing Virtual Machine Disk Space	130
Adding NFS Virtual Machine Storage	132
Adding Media Storage to Lab Manager	133
Media Storage Requirements	133
Setting Up SMB Media Storage for Lab Manager	133
Creating a Shared Folder for Lab Manager	133
Attaching Media Storage to Lab Manager	134
Removing Storage Servers	135
Additional Tasks for Removing an NFS Media Server	135
Editing Storage Server Properties	136
Reviewing Additional Storage Server Operations	136
Configuring Network Settings	137
Viewing Network Settings	137
Reviewing the Settings tab	137
Reviewing the IP Pool Tab	138
Understanding IP Address Management	139
Adding IP Addresses to the Lab Manager IP Pool	139
Removing IP Addresses from the Lab Manager IP Pool	140
Configuring Lab Manager Settings	140
Accessing Lab Manager Settings	140
Reviewing the General Tab	140
Server Preferences	141
LDAP Preferences	142
Email Preferences	142
Default User Preferences	143
Default Deployment Options	143
LDAP and Lab Manager	144
LDAP Preferences: LDAP Binding and Group Strings	146
Reviewing the License Tab	146
Reviewing the LM Tools Tab	147
Reviewing the SupportLink Tab	149
Reviewing the Resource Cleanup Tab	149
Troubleshooting Lab Manager	151
Blank Screen Appears When Accessing Lab Manager	152
Lab Manager Does Not Display Virtual Machine Console	152
Duplicate IP Address Errors Appear	153
Addition of SCSI Virtual Hard Disk Fails	153
Mouse Navigation on Virtual Machine Console Fails	153
Remote Access to Virtual Machine Fails	154
LiveLink URL Error Appears	154
Host Server CD Drive Cannot Install Software	154
Importing a Virtual Machine as a Template Fails	155
Importing a Virtual Machine from VMFS Storage Fails	155
Inserting Media from NFS Server Fails	156
Virtual Hard Disk Space Is Low	157
Lab Manager Server Fails, Loses Connectivity, or Reboots the System	158
SMB Media Storage Server Fails	158
Permanent Failure of Managed Server Occurs	159
Temporary Failure of Managed Server Occurs (Reboot or Turn Off)	160
Temporary Failure of Managed Server Occurs (Networking)	161
Client and Browser Support	163
Guest Operating System Support	167
Network Fencing	171
Why Should I Fence Configurations?	172
How Does Fencing Work?	172
Fencing Options	174
Processor Type Incompatibility	176
Viewing Virtual Switches for Fences	176
Reviewing Additional Fencing Operations	177
Extending LM Tools	179
How does LM Tools work?	180
Extending the LM Tools Script	181
Extending the LM Tools Script on a Windows Guest OS	181
Extending the LM Tools Script on a Linux Guest OS	181