HP DesignJet T850 DesignJet T850 Printer Series DesignJet T950 Printer SeriesU - Page 113
Paper type is not in the driver or control panel, Paper loading error messages
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Paper loading error messages There is a list of control-panel messages related to paper loading, with the suggested corrective action. Error Messages Control-panel message Suggested action Paper loaded with too much skew During the paper load process the printer detected that the paper had too much skew. Tap OK to unload the roll automatically, then restart the process. Paper not detected During the paper load process the printer did not detect any paper. Ensure the paper is inserted fully and is not transparent. Paper too far from lateral edge Paper load failed. Paper width is smaller than the minimum size supported by the selected paper source. Sheet too big Reload the cut sheet, aligning the right edge against the black stop on the spindle. Cut sheets smaller than ISO A4 must be loaded using the tray. During the load process the printer has detected that the sheet of paper is either too wide or too long to be loaded correctly. Tap the cancel icon to stop the load process. See Functional specifications on page 172. Sheet too small During the load process the printer detected that the sheet of paper is too narrow or too short to be loaded in the printer. Tap the cancel icon to stop the load process. See Functional specifications on page 172 . Paper type is not in the driver or control panel To work with a paper type not present in the driver menu, you can identify the paper type as one of the presets already available in the driver, however, you must identify whether your paper is transparent or translucent, photo or bond, coated or technical. NOTE: For glossy paper, it is important to select a glossy paper type, as the printer adjusts its use of ink for glossy paper. Transparent or translucent film You may use clear or matte film. If your paper is a transparent film (for example, a transparency), select paper type Film > Transparent/ Clear film. If your paper is a translucent paper or film (for example, technical paper), select paper type Film > Matte film. Photo paper If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select paper type Photo Gloss Paper. For Semi-gloss, Satin, Pearl, or Luster finishes, select paper type Photo Semi-gloss/Satin Paper. Bond and coated or technical paper Your paper type selection for generic paper depends on the paper's ink absorption capacity. ● For natural tracing papers, select paper type Natural Tracing Paper < 65 g/m2 or Natural Tracing Paper > 65 g/m2, depending on the weight of the paper. 104 Chapter 13 Troubleshooting paper issues