Ink marks on the paper
.........................................................................................................................................................................................................
121
Black ink comes off when you touch the print
....................................................................................................................................................
122
Edges of objects are stepped or not sharp
..........................................................................................................................................................
122
Edges of objects are darker than expected
.........................................................................................................................................................
123
Vertical lines of different colors
....................................................................................................................................................................................
123
White spots on the print
......................................................................................................................................................................................................
123
Colors are inaccurate
...........................................................................................................................................................................................................
123
Colors are fading
.......................................................................................................................................................................................................................
124
Image is incomplete (clipped at the bottom)
........................................................................................................................................................
124
Image is clipped
.........................................................................................................................................................................................................................
124
Some objects are missing from the printed image
........................................................................................................................................
125
How to avoid further issues
.............................................................................................................................................................................................
125
15
Troubleshooting scanner issues
......................................................................................................................................................................................
126
Cannot access the network folder
.............................................................................................................................................................................
126
Scanning to file is slow
.........................................................................................................................................................................................................
126
Original document is reloaded while scanning
...................................................................................................................................................
127
16
Troubleshooting copy and scan quality issues (only MFP)
............................................................................................................................
128
Random vertical lines
...........................................................................................................................................................................................................
128
Wrinkles or folds
.......................................................................................................................................................................................................................
129
Line discontinuities
.................................................................................................................................................................................................................
129
Light-colored area fills are missing in the scan or copy
..............................................................................................................................
130
Grain in area fills when scanning plain paper
......................................................................................................................................................
131
Small color differences between adjacent scanbars
..................................................................................................................................
132
Vertical light lines at the intersection between scanner scanbars
....................................................................................................
133
Variable line thickness or missing lines
...................................................................................................................................................................
134
Inaccurately reproduced colors
....................................................................................................................................................................................
134
Color fringing
..............................................................................................................................................................................................................................
135
Clipping in dark or light areas
.........................................................................................................................................................................................
136
Flare in the image when scanning glossy originals
.........................................................................................................................................
137
Vertical red and green bands over white or black background
..............................................................................................................
137
Vibration
..........................................................................................................................................................................................................................................
137
Defocus, blurring and fading colors
...........................................................................................................................................................................
138
Incorrect paper advance, skew during scanning, or horizontal wrinkles
........................................................................................
139
Vertical black band 30 cm wide
.....................................................................................................................................................................................
140
The scanner damages some originals
.....................................................................................................................................................................
141
Completely wrong colors
....................................................................................................................................................................................................
141
Vertical distortion
....................................................................................................................................................................................................................
142
vii