HP 3100 HP LaserJet 3100 - Product User's Guide, C3948-90970 - Page 178
Troubleshooting and Maintenance, Basic troubleshooting steps
UPC - 886111573592
View all HP 3100 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 178 highlights
9 Troubleshooting and Maintenance Basic troubleshooting steps If the HP LaserJet 3100 product doesn't work properly, first check the following: q The Ready (green) light is on and not blinking. If the Error (yellow) light is on, check the control panel display for a message. q No error messages are displayed on the computer screen or the HP LaserJet 3100 product's control panel display. q The power cord is securely connected to the HP LaserJet 3100 product and plugged into a live electrical outlet. q The parallel cable between the HP LaserJet 3100 product and the computer is connected securely. q The telephone cord between the HP LaserJet 3100 product and the wall is securely connected. q Too many programs were open when trying to do a task. Try closing other programs not in use or restarting the computer before retrying the task. q The parallel cable is functioning properly. To check, try connecting a different size C parallel cable. q Paper is in the paper input bin. Most answers for software-related issues are in the online help. See this chapter for basic printing, scanning, and PC faxing help topics, then see the online help. EN 9 Troubleshooting and Maintenance 177