HP 3100 HP LaserJet 3100 - Product User's Guide, C3948-90970 - Page 256
Returning the unit, Repackaging guidelines
UPC - 886111573592
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CAUTION Returning the unit When shipping equipment, HP recommends insuring it. Also, include a copy of your proof of purchase. Please also fill out the Service information Form below to ensure the most accurate repairs. Shipping damage as a result of inadequate packaging is the customer's responsibility. See "Repackaging Guidelines" below. For technical support assistance regarding the unit within the oneyear warranty period, see the support pages at the front of this manual. Repackaging guidelines q Remove and retain the toner cartridge. q If possible, print a self-test page (see "Printing a self-test report" in chapter 8) before you turn off the unit and send the self-test report with the unit. q Include the completed copy of the Service information form below. Note on the form which items were returned. q Use the original shipping container and packaging materials, if possible. q Include samples that illustrate the problems you are having, if applicable. q Include 5 sheets of the paper or other media you are having trouble printing, scanning, faxing, or copying. EN B Service and Support Information 255