HP 3100 HP LaserJet 3100 - Product User's Guide, C3948-90970 - Page 193

Message Cause Solution Printer Motor Error A problem has occured with the print Call for Service engine. Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord. If the error persists, service may be required. See the front of this manual for support information. Printer Paper Jam A paper jam has occurred. Check Paper Path Check the input areas, the output areas, and the interior for the jam and then clear the jam (see "Clearing jams from paper path areas" in this chapter). The job should continue to print. If it doesn't, try reprinting the job. Printer Signal Error There was an error in the HP LaserJet 3100 product print unit. Unplug the power cord from the power source, wait 10 seconds, and replug in the power cord. If the error persists, service may be required. See the front of this manual for support information. Receive Error An error occurred while the HP LaserJet Call the sender and ask him or her to 3100 product was receiving a fax. resend the fax. Redial Failed Attempts to redial a fax number failed. Try resending the fax. If the fax still fails to transmit, call the recipient to check that his or her fax machine is on and working and to verify the fax number. Remote Fax was Busy The fax number dialed was busy. Try resending the fax. If the fax still fails to transmit, call the recipient to check that his or her fax machine is on and working and to verify the fax number. Scan Reference Error There was an error detected in the HP LaserJet 3100 product. Recalibrate the scanner. See "Recalibrating the scanner" in this chapter. 192 9 Troubleshooting and Maintenance EN