Cisco IPS-4255-K9 Installation Guide - Page 318
If ARC is not connecting, look for recurring errors., Example
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Troubleshooting the Appliance Chapter A Troubleshooting Step 3 Step 4 IP = 10.89.147.54 NATAddr = 0.0.0.0 Communications = telnet BlockInterface InterfaceName = fa0/0 InterfaceDirection = in State BlockEnable = true NetDevice IP = 10.89.147.54 AclSupport = uses Named ACLs Version = 12.2 State = Active sensor# If ARC is not connecting, look for recurring errors. sensor# show events error hh:mm:ss month day year | include : nac Example sensor# show events error 00:00:00 Apr 01 2007 | include : nac Make sure you have the latest software updates. sensor# show version Application Partition: Cisco Intrusion Prevention System, Version 7.0(1)E3 Host: Realm Keys key1.0 Signature Definition: Signature Update S388.0 2009-03-25 Virus Update V1.4 2007-03-02 OS Version: 2.4.30-IDS-smp-bigphys Platform: IPS4270-20-K9 Serial Number: USE716N39B Licensed, expires: 01-May-2009 UTC Sensor up-time is 3 days. Using 1888964608 out of 4029321216 bytes of available memory (46% usage) system is using 16.5M out of 38.5M bytes of available disk space (43% usage) application-data is using 44.4M out of 166.8M bytes of available disk space (28% usage) boot is using 40.6M out of 69.5M bytes of available disk space (62% usage) application-log is using 494.0M out of 513.0M bytes of available disk space (96% usage) MainApp B-BEAU_2009_APR_18_08_00_7_0_1 :25-0500 Running AnalysisEngine B-BEAU_2009_APR_18_08_00_7_0_1 :25-0500 Running CollaborationApp B-BEAU_2009_APR_18_08_00_7_0_1 :25-0500 Running CLI B-BEAU_2009_APR_18_08_00_7_0_1 :25-0500 (Release) (Release) (Release) (Release) 2009-04-18T08:05 2009-04-18T08:05 2009-04-18T08:05 2009-04-18T08:05 Upgrade History: IPS-K9-7.0-1-E3 08:00:00 UTC Sat Apr 18 2009 Recovery Partition Version 1.1 - 7.0(1)E3 Host Certificate Valid from: 16-Apr-2009 to 17-Apr-2011 A-40 Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.0 OL-18504-01