Dell Brocade 6520 Command Reference Supporting Fabric OS v7.1.0 - Page 1016

2 supportSave supportSave Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information SYNOPSIS supportsave supportsave [-n] [-c] [-k] [-u user_name -p password -h host_ip -d remote_dir -l protocol] supportsave [-R] supportsave [-U -d remote_dir] supportsave [-t timeout_multiplier] DESCRIPTION NOTES OPERANDS Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information to a remote FTP location. On platforms that support USB, the information can also be stored on an attached USB device. On a dual-CP system, information is saved for the local and the remote CP. SupportShow information is available on Active and Standby CPs. To reduce the chance of missing the correct trace dump, supportSave retrieves old (the dump created prior to the current one) and new (the dump triggered by the command) trace dumps. The files generated by this command are compressed before being sent off the switch. The core files and panic dumps remain on the switch after the command is run. The FFDC data are removed after the command has finished. If there are blade processor (BP) blades installed on the switch, a support file (a.tar.gz file) is generated from each slot. This command accepts IPv4 and IPv6 addresses. If the configured IP address is in IPv6 format, the RAS auto file transfer and event notification to syslog will not work in the case where the Fabric OS version is downgraded. You must reconfigure auto file transfer and syslog with IPv4 IP addresses. In a Virtual Fabric environment, supportSave saves all chassis-based information and iterates through the defined switch-based information for all logical switches. Chassis permissions are required to execute this command. Note that quotes should be used around path entries to ensure proper handling of special shell characters. The execution of this command is subject to Virtual Fabric or Admin Domain restrictions that may be in place. Refer to Chapter 1, "Using Fabric OS Commands" and Appendix A, "Command Availability" for details. If you use anonymous FTP to run supportSave on a chassis with multiple AP blades, configure the FTP Windows server to allow unlimited anonymous users. When invoked without operands, this command goes into interactive mode. The following operands are optional: -n Does not prompt for confirmation. This operand is optional; if omitted, you are prompted for confirmation. 988 Fabric OS Command Reference 53-1002746-01