VMware 4817V62 Administration Guide - Page 12

vSphere Basic System Administration Table 1. Abbreviations (Continued) Abbreviation user# VC VM# Description User with access permissions vCenter Server Virtual machines on a managed host Technical Support and Education Resources The following technical support resources are available to you. To access the current version of this book and other books, go to http://www.vmware.com/support/pubs. Online and Telephone Support Support Offerings VMware Professional Services To use online support to submit technical support requests, view your product and contract information, and register your products, go to http://www.vmware.com/support. Customers with appropriate support contracts should use telephone support for priority 1 issues. Go to http://www.vmware.com/support/phone_support.html. To find out how VMware support offerings can help meet your business needs, go to http://www.vmware.com/support/services. VMware Education Services courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. Courses are available onsite, in the classroom, and live online. For onsite pilot programs and implementation best practices, VMware Consulting Services provides offerings to help you assess, plan, build, and manage your virtual environment. To access information about education classes, certification programs, and consulting services, go to http://www.vmware.com/services. 12 VMware, Inc.