Brother International WP7550JPLUS Owner's Manual - English - Page 235

Troubleshooting

Page 235 highlights

Troubleshooting Your Whisperwriter has been manufactured to give you years of trouble-free use. In the rare case that trouble does happen, you will probably be able to find the solution in the table below. If you cannot, please do not attempt to repair the machine yourself. Instead, please contact your Brother dealer. Trouble Nothing works after the machine has been switched on. Remedy Check that the power cord is plugged in. Printout is impossible or difficult to read. Check that the ink cartridge is installed correctly. (Please refer to Installing/replacing an ink-jet cartridge on page 14.) Check that there is ink in the cartridge. Press CODE + SHIFT + INK CHG to clean the head. If printout is still difficult to read, press CODE -I- INK CHG. After the print head moves to the left, replace the ink cartridge. Then press RETURN to clean the head. Repeat this operation several times if necessary. Back of paper is stained The main roller is stained. Feed two or three sheets of paper through with ink. the printer to clean the roller. Ink runs on the paper. Try printing on the other side of the paper. If this does not solve the problem, try other types of paper. White horizontal lines The printer and the print head on the cartridge are not properly appear in the printed connected. Remove and reinsert the cartridge. (See Replacing the Ink- text. jet Cartridge for more information). Paper jams. If the paper jams while you are using the cut sheet feeder, first remove the cut sheet feeder then remove the jammed paper. All seems normal after the machine has been switched on, but nothing is displayed. Adjust the brightness controller. Check that the cable is firmly connected to the CRT display. Disk operation is not possible. The diskette has been damaged, or a television set or the CRT display is located too close to the disk drive. Try with another diskette and/or move the word processor. Appendix 227

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Troubleshooting
Your
Whisperwriter
has
been
manufactured
to
give
you
years
of
trouble
-free
use.
In
the
rare
case
that
trouble
does
happen,
you
will
probably
be
able
to
find
the
solution
in
the
table
below.
If
you
cannot,
please
do
not
attempt
to
repair
the
machine
yourself.
Instead,
please
contact
your
Brother
dealer.
Trouble
Remedy
Nothing
works
after
the
machine
has
been
switched
on.
Check
that
the
power
cord
is
plugged
in.
Printout
is
impossible
or
difficult
to
read.
Check
that
the
ink
cartridge
is
installed
correctly.
(Please
refer
to
Installing/replacing
an
ink
-jet
cartridge
on
page
14.)
Check
that
there
is
ink
in
the
cartridge.
Press
CODE
+
SHIFT
+
INK
CHG
to
clean
the
head.
If
printout
is
still
difficult
to
read,
press
CODE
-I-
INK
CHG.
After
the
print
head
moves
to
the
left,
replace
the
ink
cartridge.
Then
press
RETURN
to
clean
the
head.
Repeat
this
operation
several
times
if
necessary.
Back
of
paper
is
stained
with
ink.
The
main
roller
is
stained.
Feed
two
or
three
sheets
of
paper
through
the
printer
to
clean
the
roller.
Ink
runs
on
the
paper.
Try
printing
on
the
other
side
of
the
paper.
If
this
does
not
solve
the
problem,
try
other
types
of
paper.
White
horizontal
lines
appear
in
the
printed
text.
The
printer
and
the
print
head
on
the
cartridge
are
not
properly
connected.
Remove
and
reinsert
the
cartridge.
(See
Replacing
the
Ink
-
jet
Cartridge
for
more
information).
Paper
jams.
If
the
paper
jams
while
you
are
using
the
cut
sheet
feeder,
fi
rst
remove
the
cut
sheet
feeder
then
remove
the
jammed
paper.
All
seems
normal
after
the
machine
has
been
switched
on,
but
nothing
is
displayed.
Adjust
the
brightness
controller.
Check
that
the
cable
is
fi
rmly
connected
to
the
CRT
display.
Disk
operation
is
not
possible.
The
diskette
has
been
damaged,
or
a
television
set
or
the
CRT
display
is
located
too
close
to
the
disk
drive.
Try
with
another
diskette
and/or
move
the
word
processor.
Appendix
227